Overnight Care
We are able to offer overnight care on a regular basis or for those times where a family member may not be around to be called upon. We will be there to ensure you feel safe overnight and confident that there is someone present if you need them.
With overnight care a carer will stay with you throughout the night to provide support and companionship as required. We can offer ‘sleeping care’ where our carer will sleep at your home but is on call to help you if needed or ‘waking care’ where our carer will stay awake all night to help with anything you require.
Yes, we have both male and female carers. If you have a preference we will do our best to accommodate you. Where 2 carers are required for a visit, we would normally send either 2 female carers or a male and a female carer.
We appreciate that there are times when you may wish to go out or have an appointment and will not be at home. In these circumstances we would ask that you give us 48 hours’ notice so that we do not have to charge you for the visit.
We understand that emergencies happen and should you suddenly need to go to into hospital we just ask that you or a family member contact us as soon as possible. We would not charge you for cancelled visits under these circumstances.
Yes, our minimum length of time for a visit is half an hour. The length of a visit will be based on your needs which will be determined at the time of assessment.
Unfortunately we are unable to offer you the same carer for each visit but we do try to offer regular carers. We are a small team and all our carers are very friendly and personable.
We will normally invoice you weekly but a monthly invoice will be considered if that is more convenient for you. You may pay by bank transfer or cheque, whichever is better for you.
If you live alone and there is no-one who can open the door for your carer, we would advise you to have a key-safe fitted outside your property. Care staff will then be able to let themselves in. The key-safe number will be kept confidential to ensure your safety.
Testimonials
Listen to our clients...
Fantastic group of carers who are very kind-hearted and very helpful to my dad. My dad loves when the carers visit him. I’ve not one bad thing to say about this company. They have always treated my dad with dignity and respect.
Rebecca Daughter of Client
The carers arrive on time, have a positive attitude and provide care specific to the needs of the client. Without exception, they have been kind, professional and encouraging. I Highly recommend the care provided by the carers and managers of Newlife.
Victoria Client
From the offset, the manager and the team of staff from Newlife were just amazing. It was obvious they really cared. I have nothing but praise for such a dedicated, caring and compassionate team. I feel very lucky to have found them and had them care for my godmother, who meant so much to me.
Rachel Goddaughter of Client
Newlife Care Providers
A care provider you can trust
CQC Inspection Ratings
Safe
Effective
Caring
Responsive
Well-led
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Good
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